SurveyMonkey Launches Advanced Analysis Capabilities to Help Customers Generate More Insights at Scale

SurveyMonkey, a global leader in online surveys and forms, announced a suite of powerful new analysis, sharing, and collaboration features designed to help businesses unlock faster, deeper insights from their feedback—without a team of data scientists. These new features work seamlessly with SurveyMonkey Genius, which leverages AI and machine learning to build smarter surveys in seconds and quickly surface high-quality insights. Perfect for rapidly scaling teams across marketing, CX, HR, and product development who manage a high volume of surveys, these new capabilities make it easier to analyze multiple surveys in one place, eliminating the need to switch between tabs or export data to other software. The new features are available now at no additional cost for Advantage Annual plans and above.

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“People use SurveyMonkey for everything from a simple pulse poll to running a robust customer experience program and everything in between”

These new capabilities allow users to:

• Streamline analysis and unlock deeper insights across multiple surveys: Effortlessly combine and analyze data from multiple surveys within a single environment, eliminating the need for costly third-party tools. Track trends over time, uncover hidden connections, and streamline workflows to improve decision-making
• Gain actionable insights with improved dashboards: Centralize analysis within new interactive dashboards, track key metrics over time, and leverage pre-populated dashboards for a quick start. Create custom dashboards for single or multiple surveys and interact with data in depth for granular insights into specific questions
• Collaborate seamlessly: Pin custom interactive charts to a SurveyMonkey shared dashboard to easily collaborate internally or share insights publicly via a link
• Analyze every detail that matters: Unlock insights by viewing survey metadata (e.g. language and custom variables) in your multi-survey dashboard, and get a clearer view of what drives results

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“People use SurveyMonkey for everything from a simple pulse poll to running a robust customer experience program and everything in between,” said Samuel Bakouch, senior vice president, product management at SurveyMonkey. “Many of our customers collect complex feedback, and they need solutions that scale with their evolving needs. They recognize that a snapshot in time isn’t enough to truly understand their customers, employees, or prospects, but data is only valuable if it allows you to connect the dots. These new capabilities empower users to turn an overload of data into actionable impact, staying ahead of the curve no matter their industry.”