MRI Software Introduces AI Agent and Page Assistant To Transform Property Management Operations

New AI capabilities in MRI Property Management X automate month-end close processes and offer user recommendations to securely drive efficiency and decision-making

MRI Software, a global leader in real estate solutions and services, announces new AI capabilities within MRI Property Management X (PMX) that will drive efficiency and reduce headaches for property management and accounting professionals. These new capabilities expand the range of AI-powered solutions already available to MRI clients, ensuring they remain at the forefront of PropTech innovation.

“Real estate firms know that AI has the potential to transform how they operate, but many are still figuring out how to leverage it for their business,” said Terry Keller, Chief Technology Officer at MRI Software. “With these new capabilities, we’re removing the barriers—there’s no need to evaluate new tools or go through lengthy implementations. The value is immediate, and it’s built right into the software they already use.

“MRI Property Management X is setting a new standard for AI-enabled efficiency, while upholding our commitment to security, reliability and trust. We’re proud to lead the way for the new frontier of agentic AI in real estate,” concluded Keller.

The new AI capabilities are made possible by the smart, hyperconnected MRI Agora^TM platform, which enables real estate businesses to make better decisions through connected data, automate mundane tasks, and differentiate through technology.

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Agora Actions: PMX Month-End Reconciliation

MRI has launched an agentic AI-based workflow in MRI Property Management X, which is expected to significantly shorten the time spent on month-end close processes while ensuring that finance and accounting teams maintain human oversight and control. For example, property management firms could complete reconciliation tasks in one-third of the time it currently takes to manually reconcile tenant ledgers to the general ledger.

The new agent is part of Agora Actions, MRI’s broader agentic AI initiative, designed to enhance the product experience and streamline workflows through AI agents.

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Ask Agora for Page Assistance

MRI’s Ask Agora is an AI-powered conversational chat that allows users to interact with their real estate data in natural language and get immediate, relevant answers. The enhanced capability now includes an in-page AI assistant that offers contextual insights, recommendations, and guidance to further boost productivity and drive decision-making. For example, a credit controller could use Page Assistance to understand a tenant’s outstanding debts and then prompt it to create and send a communication reminding the tenant to pay the rent.

The new AI agent and page assistant offer several benefits:

• Efficiency – Users can easily locate key information, get insights and suggestions, and summarize content to drive productivity and decision-making.
• Ease of use – The new browser extension offers intuitive in-page AI assistance without the need for training or technical expertise.
• Peace of mind – Like all of MRI’s solutions, Ask Agora and Agora Actions follow MRI’s responsible AI framework to ensure that AI technology is used in a secure, private and ethical manner.

The new AI capabilities are in limited availability and will be showcased at two upcoming industry events: Realcomm, taking place June 3–4 in Savannah, Georgia, and Apartmentalize powered by NAA, taking place June 11–13, 2025, in Las Vegas.