Medallia Expands with New East Coast Headquarters

Medallia, Inc., the global leader in customer and employee experience, announced the opening of a new East Coast headquarters in Tysons Corner, Va., reinforcing its commitment to innovation, talent, and growth. The new office will serve as a central hub for Medallia’s senior leadership, provide a key location for expanding AI and analytics talent, and create a dynamic space designed to host customers and fuel high-performance teams.

“The new location provides space to deepen our relationships with key customers, expands our leadership presence, and gives us access to world-class talent,” said Mark Bishof, CEO of Medallia.

“Tysons will play a critical role in the next chapter of our growth,” said Mark Bishof, CEO of Medallia. “The new location provides space to deepen our relationships with key customers, expands our leadership presence, and gives us access to world-class talent in data science, AI, and experience management.”

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Scheduled to open in late 2025, the Tysons Corner headquarters marks a $2-million dollar investment and will bring 100 new jobs over the next two years. Medallia will occupy 31,360 square feet at Tysons Tower, a 579,646-square-foot Class A office property. The office includes a vibrant rooftop space, an assortment of arcade games, and cutting-edge technology all designed to foster collaboration, creativity, and innovation.

Medallia also has a West Coast headquarters in Pleasanton, Calif., along with global offices in Buenos Aires, London, Madrid, Mexico City, Paris, Prague, Tel Aviv, Tokyo, and Toronto.

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Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.