MCI USA Expands AI-Enhanced OneSystem Plus to Corporate Events

MCI USA has expanded the AI-enhanced capabilities of OneSystem Plus to meet the needs of corporate event planners and marketers. OneSystem Plus, a leading event technology platform, now includes AI-powered features that enable speed and accuracy in critical areas including messaging, data analytics and customer service.

MCI USA has expanded the AI-enhanced capabilities of OneSystem Plus to meet the needs of corporate event planners and marketers. OneSystem Plus, a leading event technology platform, now includes AI-powered features that enable speed and accuracy in critical areas including messaging, data analytics and customer service.

“MCI USA recognizes the power AI has to improve the live event experience, and we’re excited to bring these powerful capabilities to the corporate market,” says Jay Blakenship, senior vice president, Growth & Development, Corporate, MCI USA. “We’ve combined best-in-class SaaS technology with cutting-edge customization and high-touch service to create OneSystem Plus, the ultimate AI-enhanced event registration and sourcing technology platform.”

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One of the newest features for OneSystem Plus is the AI assistant, Jade. Jade was meticulously designed to simplify event complexities, catering to both large and small organizations. This advanced tool redefines the standards for event technology, steering event management into the future.

Additional features offered by OneSystem Plus include:

• Customer service center – Certain aspects of MCI’s contact center will be fully automated using Jade, which will handle live chats and emails, and identify gaps in the information provided to the attendees before, during and after the event.
• Attendee recommendations – Using attendee data, OneSystem Plus can share session and activity recommendations with each attendee to build an agenda based on their interests.
• Intelligent data insights – Harness AI-driven data analytics to turn raw data into compelling narratives that refine your strategic approach.
• Content generation ideas – Using the attendee feedback summary, the platform will help event organizers generate an agenda and content for the next event, based on AI-driven recommendations.

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