IntelePeer Named Best Managed AI Services Provider in Remend’s 2025 AI Service Provider Report

IntelePeer, the only end-to-end conversational AI platform provider, has been recognized as the Best Managed AI Services Provider in the 2025 AI Service Provider Report by Remend, a leading strategic technology advisory firm. Remend cited IntelePeer’s strengths in implementation, integration, support, and security, as well as its vertical market expertise in healthcare, financial services, insurance, and retail as the basis for the award.

“This recognition reflects the trust our customers place in us to deliver innovation that’s not just powerful, but practical, helping them grow, adapt, and lead in their industries,” Frank Fawzi, CEO.

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“Remend’s Best Managed AI Services Provider award recognizes the strength of our distinctive outcomes-focused approach that enables our customers to overcome pressing operational and financial challenges with conversational and agentic AI and analytics,” said IntelePeer CEO, Frank Fawzi. “It underscores the value that companies place on our combination of straightforward implementation and intuitive tools that provide the insights they need to achieve their business goals. Without the burden of managing the technology themselves, our customers can accelerate ROI, reduce operational complexity, and deliver exceptional customer and patient experiences.”

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IntelePeer was an award winner named in the report, which analyzed 60 conversational and generative AI service providers based on product, flexibility, security and compliance, company, and go-to-market strategy and vision. It cited the strength of IntelePeer’s proprietary AI platform, which integrates multiple engines and services, and its clear roadmap for AI expansion. Remend also highlighted the company’s security and compliance certifications and its extensive vertical market expertise.

“IntelePeer stood out for its ability to deliver real business outcomes through a fully managed AI services model,” said Ed Tybursky, Managing Partner, Remend. “Their platform combines deep vertical expertise, robust compliance, and flexible integrations, making it easy for organizations to adopt and scale AI-powered automation tailored to their specific business priorities.”