Hyland Unveils Enterprise Context Engine and Enterprise Agent Mesh, Enabling Ubiquitous Intelligence and Automation Across the Enterprise

As industry-first capabilities enabling Agentic AI in the Enterprise, the Enterprise Context Engine and the Enterprise Agent Mesh transform business critical operations and decision-making

Hyland, the pioneer of the Content Innovation Cloud and trusted custodian of mission-critical enterprise content for decades, announced a bold new chapter in its AI journey with the debut of its Enterprise Context Engine and Enterprise Agent Mesh technologies powered by Content Innovation Cloud. These innovations mark a significant leap forward in Hyland’s mission to empower organizations with intelligent decision making and automation, while extending the value of their existing workflows, processes, content and applications.

Hyland’s Enterprise Context Engine is an industry-first solution that delivers a unified, dynamic perspective on organizational operations by seamlessly linking content, processes, people, and applications. It serves as a living record of enterprise activity, continuously updating and integrating data across systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Electronic Health Records (EHR).

Marketing Technology News: MarTech Interview with Haley Trost, Group Product Marketing Manager @ Braze

Leveraging this foundation, Enterprise Agent Mesh is a multi-agent network of use-case-specific agents tailored to specific industries, including healthcare, banking, insurance, government, and higher education, enabling intelligent automation and decision-making for complex, domain-specific workflows. Combined, the Enterprise Context Engine and Enterprise Agent Mesh retain and scale institutional knowledge, continually refined through human feedback, ultimately making the organization more intelligent through human-AI collaboration.

“Over the last year, Hyland has delivered innovative cloud and AI solutions that help organizations unlock the new and greater value from their mission-critical content, data, and processes. With this launch, Hyland is introducing more industry firsts, the Enterprise Context Engine, which powers an Enterprise Agent Mesh of interconnected AI agents,” said Jitesh S. Ghai, CEO at Hyland. “These innovations deliver ubiquitous enterprise intelligence and, in turn, enterprise automation, helping organizations fully automate routine tasks and enabling their people to focus on the highest value work.”

Marketing Technology News: Cross-Department Collaboration with Marketing Workflow Automation: Enhancing Alignment Between Sales, Customer Service, and Marketing Teams

Differentiation Rooted in Trust

Unlike consumer AI platforms, Hyland’s decades-long role as a steward of enterprise content positions the company uniquely to lead in enterprise AI and the deployment of enterprise agents. The company’s deep domain expertise and customer trust are the bedrock of its agentic vision.

“Implementing and benefitting from AI shouldn’t force enterprises to rebuild themselves,” said Michael Campbell, chief product officer at Hyland. “The Enterprise Context Engine and Enterprise Agent Mesh AI-enable an enterprise’s existing content and workflows with intelligence and automation, leading to better decisions and more valuable outcomes – not replacing their teams, but empowering them to do more.”