CITGO Goes Live with Behavox to Enhance Compliance Surveillance with AI-Driven Insights

Behavox, the leading AI-powered communications surveillance platform, confirms that CITGO Petroleum Corporation, a leading U.S.-based oil refiner with a substantial presence in the domestic energy market, has successfully gone live with Behavox for Regulatory Archiving and Communications Surveillance.

“Elevating our compliance program to stay ahead of evolving risks was the driving force in partnering with Behavox,” said Frank Beck, CITGO Manager Commercial Ethics and Compliance. “Through this new platform, we now have access to AI-powered risk policies, high quality alerts, and advanced testing capabilities, all of which help protect the Company while improving operational efficiency.”

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Behavox provided a dedicated implementation team to ensure a swift and efficient onboarding process, with a focus on reducing the workload on the customer.

Nabeel Ebrahim, Chief Revenue Officer at Behavox, commented: “CITGO joins a growing list of forward thinking Energy and Commodity firms adopting Behavox. CITGO’s emphasis on fundamentals of data integration, platform testing, and management information reporting is something that Behavox is proud to deliver on.”

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Notable for CITGO is Behavox’s commitment to customer service and support. Aishwarya Shastri, Commodities Trading Customer Success Manager at Behavox, added: “From day one, our focus has been on delivering a high-touch experience – ensuring fast onboarding, seamless integration, and a platform that’s tailored to CITGO’s compliance objectives. We’re excited to continue supporting CITGO’s ethics and compliance team and driving long-term value together.”