Bright Pattern and Voxtron Join Forces to Showcase AI-Powered Omnichannel CX Innovation at GITEX GLOBAL 2025

Bright Pattern, the leading provider of AI-powered omnichannel contact center solutions, and Voxtron, a pioneer of communication products in Dubai, UAE, are excited to announce their participation at GITEX GLOBAL 2025, taking place on 13–17 October 2025 at the Dubai World Trade Centre.

This marks a significant expansion of the partnership between Bright Pattern and Voxtron aimed at accelerating AI-driven contact center innovation across the UAE and beyond.

Bright Pattern brings world-class AI innovation and a truly unified omnichannel platform that perfectly complements Voxtron’s regional expertise.”— Padickapparambil Thomas, CEO of Voxtron Middle East LLC.

Marketing Technology News: MarTech Interview with Haley Trost, Group Product Marketing Manager @ Braze

What to Expect at GITEX GLOBAL 2025

At GITEX GLOBAL—the world’s largest tech, AI, and startup exhibition—Bright Pattern and Voxtron will jointly present the future of customer experience with a showcase of next-generation solutions including:

-Omnichannel contact center, real-time and historical AI solutions, and AI-powered workforce management.
-Live demonstrations of Voxvantage, the flagship CCaaS platform powered by Bright Pattern’s AI-driven technology.
-Exclusive one-on-one sessions with experts from both organizations, designed to explore bespoke solutions and discuss AI-enabled CX strategies.

Michael McCloskey, CEO of Bright Pattern, noted: “GITEX GLOBAL 2025 offers an excellent venue for demonstrating how our AI-powered omnichannel platform, integrated with Voxtron’s deep regional expertise, redefines customer engagement. We’re eager to bring transformative solutions to businesses across UAE and the Middle East.”

Padickapparambil Thomas, CEO of Voxtron Middle East LLC, added: “Bright Pattern brings world-class AI innovation and a truly unified omnichannel platform that perfectly complements Voxtron’s regional expertise. Their technology enhances our flagship Voxvantage solution with unmatched automation, scalability, and customer insights.”

Marketing Technology News: Cross-Department Collaboration with Marketing Workflow Automation: Enhancing Alignment Between Sales, Customer Service, and Marketing Teams

Luc Cavelier, MEA Region Executive of Bright Pattern, will be available at the Voxtron booth at GITEX to explore the AI possibilities and answer any questions.

GITEX GLOBAL attracts over 200,000 tech executives and 6,500 exhibitors from 180+ countries. Visitors will engage firsthand with AI-powered contact center solutions across critical industries.